Shipping policy
At RK Quality Glass, we know that getting your inventory fast is important for your business. We ship all wholesale orders directly from our Los Angeles, California warehouse to everywhere in the USA.
Order Processing & Minimums
Please remember that all wholesale orders require a minimum purchase of $500. Once your order is placed, our team works quickly to safely pack your glass and accessories. You will receive a notification email with a tracking number as soon as your order leaves our facility.
Free Shipping on Large Orders
We offer Free Economy Shipping on all wholesale orders of $2,000 or more. If your cart meets this threshold, the free shipping option will automatically appear at checkout. Free economy shipping typically takes 5 to 8 business days.
Shipping Methods
For orders under $2,000, or if you need your items faster, we offer three shipping options at checkout so you can choose the speed that fits your business needs:
Economy (5-8 business days): Our most cost-effective option for standard stocking orders. Free for orders $2,000+.
Standard: Faster delivery for when you need to restock your shelves sooner.
Express: Our fastest shipping method for urgent inventory needs.
Tracking is always provided regardless of the shipping method you choose.
Local Pickup
If you are local to the Los Angeles area, we offer a free pickup option. Simply select "Pickup" at checkout instead of a shipping method. We will send you an email when your wholesale order is packed and ready for you to grab.
Pickup Location: 301 Boyd ST, 3rd Floor, Unit-#B, Los Angeles, California, USA. 90013
Damaged Packages
Glass is fragile. We pack every box heavily to prevent breaking, but rough handling by carriers can still happen in transit. If your order arrives with broken items, please take clear photos of the shipping box and the broken glass immediately. Send these photos to us within 48 hours of delivery through our live chat or email so we can quickly issue a refund or replacement.
Contact Us
If you have any questions about tracking, shipping rates, or picking up your order, our 24/7 support team is ready to help:
Live Chat: Click the chat button on any page of our website
Email: Info@rkqualityglass.com
Phone: +1 408 908 8639